The Truth About Social Media Engagement
The_truth_about_social media_engagement

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If your brand is getting fewer interactions on social media than that muted family group chat, let me tell you—it might not be the algorithm, it might be your content strategy.

Here are the biggest mistakes killing your reach, and more importantly, how to flip the script so your community actually connects with what you share.

Only trying to sell

If your posts are all about “buy now,” “exclusive promo,” or “limited-time discount,” it’s no surprise your audience feels pushed away.

People don’t open social media to get sold to—they open it to be entertained. If you can make them feel that, conversions will come more naturally.

Boring formats

A static flyer, a generic stock photo, or a never-ending block of text is the digital equivalent of your uncle’s jokes at Christmas.

New generations consume content at lightning speed. If you don’t grab attention in the first 3 seconds, you’re out.

Lean into short videos, reels, memes, storytelling, and interactive formats that make people stop scrolling—even if just for a few seconds.

Repetitive messaging and the wrong tone

Talking in jargon or sounding like a corporate manual is outdated. It’s not about “trying to sound cool,” it’s about being authentic.

Use language your audience actually speaks and connects with. Less corporate, more real talk.

A faceless brand won’t connect

Social media is about people, not corporations. The content that resonates most always has a human touch: real people, stories, behind-the-scenes moments, daily dynamics. That’s what builds trust.

To wrap it up…

  • Think entertainment first (within your strategy). Sales come after.
  • Play with formats: short videos, memes, trends, dynamic content.
  • Speak your audience’s language. Be direct and relatable.
  • Show the human side. Connect with emotions, not just logos.

The difference between a forgotten brand and a relevant one lies in creating memorable digital experiences—not just pushing sales messages.

If you want your brand to stop getting ignored on social media, start today by designing content with purpose and genuine connection!

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Josué G. Gómez

Josu

Josué González holds a degree in Social Psychology Josué has a strong curiosity for creativity and brand concepts. This passion has led him to develop expertise in content architecture, combining his background in psychology with the strategic creation of campaigns and communication.

At WRU, he has served as Social Strategy Director since 2021, implementing tactics that not only connect with audiences but also deliver on our clients’ objectives.

His approach blends analysis, storytelling, and strategy, balancing creativity and intuition to generate content that delivers tangible value.